Disclaimer:While we appreciate the support of all of our consumers, counterfeit products are on the rise and we want to ensure that you are purchasing a 100% authentic Rockstone product.Our products are protected by registrations, trademarks and copyrights and we work hard with our legal team to protect our brand from infringements.To better help ensure that you are purchasing an authentic Rockstone product, please look for the following signs:Our products are stored and fulfilled in the USA and are never shipped from China, Hong Kong and Singapore.Our packaging will never contain spelling mistakes or grammatical errors.Authorized Retailers on eBay:- e-depot-express- eBay.comRockstone cannot verify the authenticity of any product(s) bought through any other eBay retailers.Product DescriptionRockstone Power 5000 Watt Voltage Converter Transformer – Heavy Duty Step Up/Down AC 110V/120V/220V/240V Power Converter – Circuit Breaker Protection – DC 5V USB Port – CE Certified [3-Year Warranty]5000 Watts Heavy Duty Step Up/Down Voltage Transformer Converter. Step Up Voltage from 110-120 Volts to 220-240 Volts. Step Down Voltage from 220-240 Volts to 110-120 Volts.Patented Simultaneous 3-Mode Output: 5V USB Port / 120V USA Output Socket / 220V Universal Output Socket. CE Certified. 3-Year Manufacturer’s Limited Warranty. Metal Casing. Full Range Fuse Protection. Full Range Over Current Protection.RockStone Power proudly supports the United States Military since 2001. Shipping is available to all Overseas Military APO/FPO/DPO addresses.Proudly announcing we are the newest supplier for Tesla Inc since 2018.For safety reasons, it’s recommended to use a Voltage Converter/Transformer that’s max watts is at least 50% higher than your appliance. For example; 5,000 transformer can be only be used with an appliance that uses up to 3,500 Watts that is to prevent damage from the transformer itself and the appliance being used.Package Contents: Rockstone Power® 5000 Watt Heavy Duty Voltage Transformer Converter, Hardwired Heavy Duty Insulated Power Cord with USA Grounded 3-Prong Plug, American to European Grounded Schuko Wall Outlet Plug Adapter, 2 PCS Spare Fuses, and Instruction Manual.Product FeaturesRockstone Power takes pride in being an industry leader in Quality, Technology and Innovation, our factory is the global leader and one of the largest manufacturers in the industry. 5000 Watts Heavy Duty Step Up/Down Voltage Transformer Converter. Step Up Voltage from 110-120 Volts to 220-240 Volts. Or Step Down Voltage from 220-240 Volts to 110-120 Volts. Patented Simultaneous 3-Mode Output: 5V USB Port / 120V USA Output Socket / 220V Universal Output Socket. Metal Casing. ON/OFF Switch with LED indicator light. Hardwired heavy-duty insulated power cord with USA Grounded 3-Prong Plug. CE Certified. Full Range Fuse Protection. Full Range Over Current Protection.Purchase GuideRockstone Power Heavy Duty Step Up/Down Transformers aka Voltage Converters, Voltage Transformers, Power Converters, Step Up Converters, Step Down Converters, Dual Voltage Transformers, are meant for worldwide use for all electronics, heavy duty machines, or household & industrial applications.For safety reasons, it’s recommended to use a Voltage Converter / Transformer that’s max watts is at least 50% higher than your appliance. For example, if your appliance is rated at 1000 watts, you need to buy a Transformer with a max power of at least 1500 watts or greater. Some appliances, such as heating appliances, power tools, motors, laser printers and TVs, require 2-4 times more watts at start up than the printed rated wattage.What’s in the Box- Rockstone Power 5000 Watt Heavy Duty Step Up/Down Voltage Transformer Converter – American to European Grounded Schuko Wall Outlet Plug Adapter – 2 PCS Spare Fuses – Instruction ManualWarrantyManufacturer 3-year limited warranty. Please contact us via email if you have any questions.Payment Policy• We gladly accept PayPal!Shipping Policy• All of our products are thoroughly examined and carefully packed in good condition before shipping.• We e-mail all customers with tracking information immediately after the shipment of their purchase for easy package status tracking.• Item will be shipped within 1 business day after the payment has been received. — If you buy more than 3 items and your shipping address is in PUERTO RICO, Please kindly request the total invoice before making the payment or we may ask extra payment before sending your order. Because USPS charge more shipping fees for boxes to Puerto Rico. Returns Policy• 30-day money-back guarantee for any reason• For 30 days after the date of purchase, return your undamaged product and receive a full refund for ANY reason.• Warranty Assistance for quality-related issues• On select items we have a 1 or 3 year warranty after the date of purchase, no hassle process on a REPLACEMENT OR FULL REFUND (quality-related issues). Friendly Reminder: Please always be sure to use your product as directed• Free customer support• Have an issue with your product, or need more information before purchase? Contact our friendly support team for quick solutions.• Limitations• Our returns and exchange service is limited to all purchases made from E Depot Express. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of E Depot Express items is prohibited.)• Warranty-related shipping costs can only be covered in the country of purchase. If the product is taken outside the country of purchase, any shipping costs will be the buyer’s responsibility. Alternatively, we can offer a 50% refund of the item’s purchase price without the need to return.• If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return. Contact us• Email: send us message via eBay (M-F 8:30AM-5:30PM PST)About UsAt E Depot Express we take a different approach to the market. We do not play the cheapest game. Instead, we partner with top-notch manufacturers, use best parts, perform stringent quality control, all to deliver real long-lasting products to our customers, while still at a great price.On top of the high quality, we also stand behind our products to provide great service. Our products may fail 1 in 1000, but our service will not. All together, we strive to provide the best products and an amazing online shopping experience to every customer.
